All Kris Averi pieces are made to order and cannot be exchanged or returned as they are final sale.
Once an order has been placed, it is put into production and cannot be canceled.
If you have questions, please contact us prior to placing your order.
We can work closely with you over email with photographs, video clips, of stones and the piece you are interested in to better assist you with your purchase.
All Special order, Custom and Sale pieces are Final Sale.
We reserve the right to deny unreasonable repairs, and exchanges.